Privacy Policy

1. Information We Collect

Information You Provide Directly

When you contact us, request a quote, or submit a form on our website, we may collect:

• Full name
• Phone number (including mobile numbers)
• Email address
• Home or business address
• Information about your pest problem
• Any other details you choose to share with us

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and general location data
• Browser type and version
• Pages visited and time spent on our site
• Referring website or search terms used to find us
• Device type and operating system

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. You may disable cookies through your browser settings; however, some features of our site may not function properly as a result.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To schedule and provide pest control services
• To respond to your inquiries and service requests
• To send appointment confirmations, reminders, and follow-ups
• To contact you about relevant offers, promotions, and services via phone calls, text messages, emails, and other channels
• To improve our website, services, and customer experience
• To comply with applicable laws and regulations
• To share your information with our marketing partners, insurance companies, and affiliates as described in Section 3

3. How We Share Your Information

We may share your personal information with the following categories of third parties:

Marketing Partners & Affiliates

When you submit your information on our website, you expressly authorize us to share your information with insurance companies, their agents, and marketing partners who may contact you about pest control services, home protection products, or related offerings. This may include contact via automatic dialing systems, pre-recorded messages, artificial voice messages, phone calls, emails, and text messages.

Service Providers

We work with third-party vendors who assist with website hosting, analytics, email delivery, CRM, and other operational functions. These providers are contractually obligated to use your data only as directed by us.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

4. Telephone & Text Message Communications

By providing your phone number and submitting a contact form on our website, you expressly consent to receive marketing and informational communications from MyPestHelp and its partners. This includes:

• Calls and text messages made using an automatic telephone dialing system (ATDS)
• Pre-recorded and artificial voice messages
• Calls and texts to mobile numbers, even if listed on a state, federal, or corporate Do Not Call registry

Standard message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any text message or by contacting us directly. Consent to receive marketing communications is not a condition of purchasing any goods or services.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

You have the following rights regarding your personal information:

• Access & Correction: You may request access to or correction of the personal information we hold about you.
• Deletion: You may request that we delete your personal information, subject to certain legal obligations.
• Opt-Out of Marketing: You may opt out of marketing communications at any time by contacting us or following unsubscribe instructions in any communication.
• Do Not Sell: We do not sell your personal information to third parties for their independent use outside of the sharing described in this policy.

California Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, delete, correct, and opt out of the sale or sharing of personal information. To exercise these rights, please contact us at the information below. We will not discriminate against you for exercising your privacy rights.

7. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Phone: (605) 202-3714
• Website: www.mypesthelp.com